Privacy Policy
Updated:
Jan 10, 2024
Last updated: June 12, 2026
Protoface (“Protoface,” “we,” “us,” or “our”) is building real-time avatar technology. This Privacy Policy explains, in simple terms, what information we collect through our website, landing page, demos, waitlist, and platform.
Information We Collect
We may collect information you provide directly, such as your name, email address, company, role, demo request details, feedback, or any other information you choose to send us.
We may also automatically collect basic technical and usage information, including IP address, browser type, device type, operating system, pages viewed, referring pages, timestamps, approximate location, cookies, analytics identifiers, log data, and interactions with our website or platform.
If you use a Protoface demo, beta, or platform feature, we may process inputs and usage data needed to provide and improve the product, such as text, settings, prompts, session activity, performance data, avatar configuration, audio/video-related inputs, or other interaction data.
Website Analytics
We may use analytics tools, cookies, pixels, or similar technologies to understand how people find and use our website and product. This helps us measure traffic, improve the site, fix issues, and decide what to build.
You can usually control cookies through your browser settings.
Platform Monitoring
We may monitor, log, review, or analyze use of the Protoface platform for product operation, debugging, security, abuse prevention, quality improvement, support, and business analytics.
Do not submit confidential, sensitive, regulated, or third-party information unless you have the right to do so.
How We Use Information
We may use information to:
Operate, test, and improve Protoface
Respond to demo, waitlist, or beta requests
Understand website and platform usage
Debug errors and improve performance
Prevent abuse, fraud, or security issues
Communicate product updates or relevant business information
Comply with legal obligations
Protect Protoface, our users, and others
How We Share Information
We may share information with service providers that help us run Protoface, such as hosting providers, analytics tools, infrastructure providers, email tools, logging tools, and security vendors.
We may also share information if required by law, to protect rights or safety, or in connection with a merger, acquisition, financing, reorganization, or sale of assets.
We do not sell personal information for money.
Retention
We keep information for as long as reasonably needed for the purposes described in this policy, including to operate Protoface, improve the product, maintain records, resolve issues, prevent abuse, and comply with legal obligations.
Security
We use reasonable measures designed to protect information, but no website, platform, or internet transmission is completely secure.
Children
Protoface is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.